Return Policy

At favoritejigsawpuzzles.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

Returns & Exchanges

We accept returns and exchanges within 30 days of delivery. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it.

How to Initiate a Return

To start a return, please visit our website and follow the return instructions. You may be responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or damaged item).

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a few business days.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately, and we will gladly replace the item at no additional cost.

Non-Returnable Items

Certain items, such as gift cards or personalized puzzles, cannot be returned.

Questions?

If you have any questions about our return policy, please reach out to us through our website. We’re happy to assist you!

Thank you for shopping with favoritejigsawpuzzles.com!